How to Login and start trading Crypto at XT.com
How to Login Account in XT.com
How to Log in your XT.com account with Email
1. Go to the XT.com website and click on [Log in].
2. Select [Email], enter your email address and password, and then click on [Log In].
You can log in with the QR code by opening your XT.com app to login.
3. You will receive a 6-digit verification code in your email. Enter the code to continue the process.
If you haven’t received any verification code, click on [Resend].
4. After entering the correct verification code, you can successfully use your XT.com account to trade.
How to Log in your XT.com account with Phone number
1. Go to the XT.com website and click on [Log in].2. Select [Mobile], enter your phone number and password, and then click on [Log In].
You can log in with the QR code by opening your XT.com app to login.
3. You will receive a 6-digit SMS verification code in your phone. Enter the code to continue the process.
If you haven’t received any verification code, click on [Resend].
4. After entering the correct verification code, you can successfully use your XT.com account to trade.
How to Log in your XT.com App
1. You need to install the XT.com application to create an account for trading on the Google Play Store or App Store.
2. Open the XT.com app and tap on [Log in].
3. Select [Email] or [Phone Number], enter your email address or phone number, enter your password, and tap [Login].
4. You will receive a 6-digit verification code in your email or phone. Enter the code to continue the process.
If you haven’t received any verification code, click on [Resend] or press on [Voice Verification Code].
5. Congratulations! You have successfully created an XT.com account on your phone
I forgot my password from the XT.com account
You can reset your account password on the XT.com website or app. Please note that for security reasons, withdrawals from your account will be suspended for 24 hours after a password reset.1. Go to the XT.com website and click [Log in].
2. On the login page, click [Forgot your password?].
3. Enter your account email or phone number and click [Next].
4. You will receive a 6-digit verification code on your phone. Enter the code to continue the process.
If you haven’t received any verification code, click on [Resend].
5. Set up your new password, confirm your password, and click on [Confirm].
After that, your password has been reset successfully. Please use the new password to log in to your account.
If you are using the app, click [Forgot password?] as below.
1. Go to the first page, tap [Log in], and click on [Forget Password?].
2. Enter your email address or your phone number and tap [Next].
3. You will receive a 6-digit verification code in your email or phone. Enter the code to continue the process.
If you haven’t received any verification code, click on [Resend] or press on [Voice Verification Code].
4. Set up your new password, confirm your new password, and tap on [Confirm].
After that, your password has been reset successfully. Please use the new password to log in to your account.
Frequently Asked Questions (FAQ)
How do I set up passkeys for my account?
1. Log in to your XT.com mobile app account, go to the profile section, and click on [Security Center].
2. On the current page, select the passkey option, click on it, and choose [Enable].
3. The first time you enable a passkey, you’ll need to complete a security verification according to the on-screen prompts.
4. Click [Continue] to complete the passkey addition.
How do I edit or delete the passkey?
If you are using the XT.com app:
- You can click on the [Edit] icon next to the passkey to customize its name.
- To delete a passkey, click on the [Delete] icon and complete the request by using security verification.
How to set up your Two Factor Authentication (2FA)?
1. Log into your XT.com account.
Under your [Profile] icon, click on [Security Center].
2. Select the Two-factor Authentication and click on [Connect].
3. For Google 2FA: Scan the barcode or manually input the key words, the OTP code will display in the authenticator and refresh every 30 seconds.
For Email 2FA: Input the email address to receive the OTP code in your email inbox.
4. Input the code back to the XT.com page and verify it.
5. Complete any other security verification that the system requires.
How to change your Two Factor Authentication with the Old 2FA?
1. Log into your XT.com account.
Under your [Profile] icon, click on [Security Center].
3. Complete the security verification with codes from your registered email address, phone number, and/or Google Authenticator, and click [Next] (GA code changes every 30 seconds).
4. Bind a new 2FA to your account.
5. Input your new 6-digit GA code generator and click confirm
How to reset your Two Factor Authentication without the Old 2FA?
You can reset your Two-factor Authentication (2FA). Please note that for your account security, withdrawal or P2P selling from your account will be disabled for 24 hours once security verification is changed.
You can reset 2FA on XT.com by following the steps below:
If your 2FA is not working, and you need to reset it, there are three methods you can choose from, depending on your situation.
Method 1 (when you can log in to your account)
1. Log in to your XT.com account, click on [Personal Center] - [Security Center], select the 2FA option you want to reset, and click [Change].
2. Click on the [Security verification not available?] button on the current page.
3. Select the unavailable security option and click [Confirm Reset].
4. Based on the prompts on the current page, enter the new security verification information. After confirming the information is correct, click [Reset].
5. Upload your personal handheld ID photo by following the page instructions.
Note: Please ensure that you are holding a front photo of your ID in one hand and a handwritten note with the words "XT.COM + date + signature" (e.g., XT.COM, 1/1/2023, signature) in the other hand. Make sure that the ID card and the slip of paper are positioned at chest level without covering your face, and that the information on both the ID card and the slip of paper is clearly visible.
6. After uploading the documents, please wait for the XT.com staff to review your submission. You will be informed of the review results via email.
Method 2 (when you can’t receive the verification information)
1. On the login page, enter your account information and click the [Login] button.
2. Click the [Security verification not available?] button on the current page.
3. Select the unavailable security option and click [Confirm Reset]. Follow the prompts on the current page, enter the new security verification information, and after confirming that the information is correct, click [Start Reset].
4. Upload your personal handheld ID photo by following the page instructions.
Note: Please ensure that you are holding a front photo of your ID in one hand and a handwritten note with the words "XT.COM + date + signature" (e.g., XT.COM, 1/1/2023, signature) in the other hand. Make sure that the ID card and the slip of paper are positioned at chest level without covering your face, and that the information on both the ID card and the slip of paper is clearly visible!
5. After uploading the documents, please wait for the XT.com staff to review your submission. You will be informed of the review results via email.
Method 3 (when you have forgotten your login password)
1. On the login page, click the [Forgot your password?] button.
2. On the current page, enter your email address or phone number and click [Next].
3. Click the [Security verification not available?] button on the current page.
4. Select the unavailable security option and click [Confirm Reset]. Follow the prompts on the current page, enter the new security verification information, and after confirming that the information is correct, click [Start Reset].
5. Upload your personal handheld ID photo by following the page instructions.
Note: Please ensure that you are holding a front photo of your ID in one hand and a handwritten note with the words "XT.COM + date + signature" (e.g., XT.COM, 1/1/2023, signature) in the other hand. Make sure that the ID card and the slip of paper are positioned at chest level without covering your face, and that the information on both the ID card and the slip of paper is clearly visible.
6. After uploading the documents, please wait for the XT.com staff to review your submission. You will be informed of the review results via email.
How to Trade Crypto at XT.com
How to Trade Spot on XT.com (Website)
1. Log in to your XT.com account and click on [Markets].
2. Enter the markets interface, click or search for the token name, and then you’ll be redirected to the Spot trading interface.
3. You will now find yourself on the trading page interface.
- Trading volume of the trading pair in 24 hours.
- Candlestick chart and market depth.
- Market Trades.
- Sell order book.
- Buy order book.
- Buy/Sell order section.
Go to the buying section (6) to buy BTC and fill in the price and the amount for your order. Click on [Buy BTC] to complete the transaction.
Note:
- The default order type is a limit order. You can use a market order if you want an order filled as soon as possible.
- The percentage bar below the amount refers to what percentage of your total USDT assets will be used to buy BTC.
How to Trade Spot on XT.com (App)
1. Log in to the XT.com App and go to [Trade] - [Spot].
2. Here is the trading page interface on XT.com app.
- Market and trading pairs.
- Technical indicators and deposits.
- Buy/Sell Cryptocurrency.
- Order Book.
- Order History.
Click [Buy BTC] to complete the order. (Same for sell order)
Note:
- The default order type is a limit order. You can use a market order if you want an order filled as soon as possible.
- The trading volume below the amount refers to what percentage of your total USDT assets will be used to buy BTC.
How to place a Market Order on XT.com?
1. Log in to your XT.com account.Click the [Trading] - [Spot] button at the top of the page and select a trading pair. Then click the [Spot] - [Market] button
2. Enter the [Total], which refers to the amount of USDT you used to buy XT. Or, you can drag the adjustment bar below [Total] to customize the percentage of your spot balance that you want to use for the order.Confirm the price and quantity, then click [Buy XT] to place a market order.
How to view my Market Orders?
Once you submit the orders, you can view and edit your Market orders under [Open Orders].
To view executed or canceled orders, go to the [Order History] tab.
Frequently Asked Questions (FAQ)
What is Limit Order
A limit order is an order that you place on the order book with a specific limit price. It will not be executed immediately, like a market order. Instead, the limit order will only be executed if the market price reaches your limit price (or better). Therefore, you may use limit orders to buy at a lower price or sell at a higher price than the current market price.
For example, you place a buy limit order for 1 BTC at $60,000, and the current BTC price is 50,000. Your limit order will be filled immediately at $50,000, as it is a better price than the one you set ($60,000).
Similarly, if you place a sell limit order for 1 BTC at $40,000 and the current BTC price is $50,000,. The order will be filled immediately at $50,000 because it is a better price than $40,000.
What is Market Order
A market order is an instruction to immediately buy or sell an asset at the best price available in the market. A market order requires liquidity to execute, meaning it is executed based on a previous limit order in the order center (order book).
If the total market price of a transaction is too large, some parts of the transaction that have not been transacted will be canceled. Meanwhile, market orders will settle orders in the market regardless of cost, so you need to bear some risk. Please order carefully and be aware of the risks.
How to View my Spot Trading Activity
You can view your spot trading activities from the Orders and Positions panel at the bottom of the trading interface. Simply switch between the tabs to check your open order status and previously executed orders.
1. Open Order
Under the [Open Orders] tab, you can view details of your open orders, including:
- Time.
- Trading pair.
- Order type.
- Direction.
- Order Price.
- Order amount.
- Executed.
- Total.
To display current open orders only, check the [Hide Other Pairs] box.
2. Order history
- Order time.
- Trading pair.
- Order type.
- Direction.
- Average.
- Order price.
- Executed.
- Filled order amount.
- Total.
- Order Status.
3. Trade historyTrade history shows a record of your filled orders over a given period. You can also check the transaction fees and your role (market maker or taker).
To view trade history, use the filters to customize the dates and click [Search].
4. Funds
You can view details of the available assets in your Spot Wallet, including the coin, total balance, available balance, funds in order, and the estimated BTC/fiat value.
Please note that the available balance refers to the amount of funds you can use to place orders.
